xvt0 Privacy Policy — Your Information Is Our Responsibility

Data Collection

We may collect the following types of information from you:

Information Provided Directly

• Name, date of birth, email address, and contact number provided at the time of registration.
• National ID card or passport information for identity verification (KYC).
• Financial transaction details — such as bKash, Nagad, Rocket, or Upay account numbers and bank account details.
• Any information provided when contacting us via live chat or email.

Automatically Collected Information

• IP address, browser type and version, and operating system information.
• Session data collected through cookies and similar tracking technologies.
• Logs of your activity on the platform — which games you played, when you logged in, and how long you spent.
• Device identifier information and general location information (not precise GPS location).

Purpose of Data Use

The information collected is used for the following purposes:

• Account Management: To create, verify, and maintain your account.
• Service Delivery: To process gaming services, bonuses and promotions, and financial transactions.
• Identity Verification and Legal Compliance: To verify age (21+), prevent fraud, and comply with anti-money laundering regulations.
• Customer Support: To resolve your complaints or questions quickly and effectively.
• Platform Improvement: To improve the user experience and add new features.
• Security: To detect unauthorized access, fraud, and other harmful activities.
• Responsible Gaming: To monitor your gaming activity and provide support or recommend limits where needed.
• Relevant Communications: To send relevant offers and updates based on your preferences and activity (with your consent).

Data Sharing and Third Parties

xvt0 does not sell your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

Service Provider Partners

We work with trusted technology and payment service providers who assist in operating our services. Only the information necessary for them to complete their designated tasks is shared with these partners, and they are required to maintain our privacy standards.

Game Providers

Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other game providers may receive the minimum necessary information to ensure a secure gaming experience.

Legal Obligations

We may be required to disclose information as part of a court order, a lawful request from a government agency, or a legal process.

Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred. In such cases, we will notify you in advance.

Cookies and Tracking Technologies

xvt0 uses cookies and similar technologies to improve your experience. Cookies are small data files stored in your browser.

Types of Cookies We Use

• Essential Cookies: Essential for the basic functionality of the platform — maintaining login sessions and ensuring security.
• Functional Cookies: To remember your preferences and settings — language, theme, and so on.
• Analytics Cookies: To monitor platform usage and improve our services.

You can control cookies by changing your browser settings. Please note that disabling certain cookies may limit some functionality of the platform.

Data Storage and Security

xvt0 maintains high-standard security measures to protect your information:

• SSL Encryption: All data transfers are secured through SSL/TLS encryption.
• Encrypted Storage: Sensitive information is stored in encrypted form.
• Access Control: Only authorized staff have access to your personal information.
• Regular Audits: Our security systems are regularly reviewed and tested.
• Two-Factor Authentication: An additional layer of security to protect your account.

Data Retention Period

We will retain your information for as long as your account remains active. Even after an account is closed, certain information may need to be retained for a specified period for legal and regulatory reasons.

Your Rights

As a user of xvt0, you have the following rights:

• Right to Access: You may request to view what information we hold about you.
• Right to Rectification: You may request the correction of inaccurate or incomplete information.
• Right to Erasure: You may request the deletion of your information in certain circumstances — though this may not be fully possible where legal obligations exist.
• Right to Object to Processing: You may object to the processing of your information in certain circumstances.
• Right to Data Portability: You may receive your information in a structured, machine-readable format.
• Right to Withdraw Consent: You may withdraw your consent at any time, though this will not affect any prior processing.

To exercise these rights, contact our support team via live chat or email. We will respond to your request within a reasonable time.

Privacy Protection for Minors

xvt0 is for users aged 21 and above only. We do not knowingly collect personal information from minors. Age verification is mandatory at the time of registration. If we become aware that a minor has created an account, that account and all associated information will be deleted immediately.

If you believe a minor is using our platform, please notify us immediately.

International Data Transfers

Our servers and partner services may be located in various countries. Even if your information is transferred outside Bangladesh, we ensure it will remain protected to equivalent security standards.

Our agreements with third-party service providers to whom data is transferred include strict data protection provisions.

Responsible Gaming and Data Use

We may use data about your gaming activity as part of our responsible gaming program. Using this information, we can:

• Identify signs of excessive gaming and provide timely support.
• Activate self-exclusion or limit-setting features at your request.
• Provide information about sources of professional assistance where needed.

To learn more about responsible gaming, visit our Responsible Gaming page.

Third-Party Links and Services

Our platform uses software from game providers. These third-party services have their own privacy policies, and their data collection practices are outside our control. We recommend that you review the privacy policies of third parties.

xvt0 is not responsible for the privacy practices of these third parties.

Policy Changes and Updates

We may review and update this privacy policy from time to time. Changes will be published on this page and the "Last Updated" date at the top of the page will be revised. For significant changes, we will notify registered users by email.

Continuing to use the platform after any changes will be taken as your agreement to the revised policy. We therefore recommend that you visit this page regularly.